Payment Policy

At ELORILA Wellness, we strive to provide a safe, secure, and simple payment experience for every customer.

Accepted Payment Methods

We accept the following payment methods:

Visa
Mastercard
American Express
Discover
PayPal
Apple Pay
Google Pay

Additional payment options may appear during checkout depending on your location and device.

Payment Authorization

Payment is authorized when you place your order. In most cases, your payment is captured when your order is prepared for fulfillment. The charge on your bank or card statement will appear as "ELORILA Wellness" or our authorized payment processor.

Pricing and Taxes

All prices are listed in U.S. Dollars (USD). Sales tax is calculated during checkout based on your shipping destination and applicable tax laws. Shipping charges, if applicable, are displayed before you complete your purchase.

Secure Payments

Your payment information is protected using industry-standard SSL encryption. ELORILA Wellness works with trusted payment providers to process transactions securely. We do not store your complete credit or debit card information on our servers.

Failed or Declined Payments

If your payment is declined, your order will not be completed. Please:

Verify your payment details.
Try another payment method.
Contact your bank or card issuer if the problem continues.

For assistance, contact us at info@elorila.com.

Refunds

Approved refunds are returned to the original payment method used for the purchase. Depending on your bank or payment provider, refunds typically appear within 5 to 10 business days after they are processed. Please review our Return & Refund Policy for complete details.

Order Changes and Cancellations

Orders may be canceled or modified within 12 hours of purchase. Once processing or shipping has begun, changes or cancellations may no longer be possible.

Receipts

A confirmation email containing your order receipt is sent after your purchase is completed. If you require a business invoice, please contact info@elorila.com and include your order number.

Fraud Protection

To protect our customers, ELORILA Wellness reserves the right to review or cancel orders that appear unusual, fraudulent, or unauthorized. Additional verification may be requested before an order is approved.

Privacy

Your payment information is used only to process your order, prevent fraud, and provide customer support. We do not sell or share your payment information with third parties except as required to complete your transaction.

Contact Us

If you have any questions regarding payments, billing, or invoices, please contact us at info@elorila.com. Business Hours: Monday to Friday, 9:00 AM to 6:00 PM (Eastern Time).

Policy Updates

ELORILA Wellness reserves the right to update this Payment Policy at any time. Any changes will be posted on this page and become effective immediately upon publication.